Contact & Support | Blue Ant Media - Microsoft 365 Training

Ask the AI assistant

The fastest way to get an answer to a general Microsoft 365 question.

Click the chat bubble in the bottom-right corner of any page on this site. The assistant knows your training material, can compare Google to Microsoft features, and answer common questions about Outlook, Teams, OneDrive, and more.

Best for: how-tos, comparisons, finding the right module to read.

Self-service training

Most questions are answered in the training modules and the Quick Start checklist.

→ Quick Start checklist — day-one essentials, ~10 minutes
→ Training modules — 17 short modules covering every app
→ Downloadable resources — quick reference cards, cheat sheets, and guides
→ Frequently asked questions

Email Blue Ant Media IT

For account, access, and technical issues that the AI assistant or training can't resolve.

Email the IT support team for your office:

west-it@blueantmedia.tvVancouver, LA
east-it@blueantmedia.tvToronto, New York, Washington
international-it@blueantmedia.tvAll other global offices

Best for: password resets, missing access to a SharePoint site or shared mailbox, MFA setup help, app installation problems, anything that requires an admin to fix.

Microsoft 365 Champions

Departmental peers who can help with day-to-day questions about Outlook, Teams, OneDrive, and the rest of Microsoft 365.

The Champions below will be trained early on Microsoft 365 and will be happy to help colleagues in their department or area. Email any one of them with a quick question — they'll either answer directly or point you to the right place.

Best for: “how do I do X in Outlook / Teams / OneDrive?”, finding the right person in your area, sharing tips that worked for you. For account or access issues, email IT instead (see below).

Security incidents

Suspect a phishing attempt, compromised account, or unauthorized access? Report it immediately.

Don't wait. Email your regional IT support team (the addresses are listed under “Email Blue Ant Media IT” above) and include “SECURITY” in the subject line. If you believe your account was compromised, change your password right away at passwordreset.microsoftonline.com.

See the Staying Secure module for more.